Returns & Exchanges

At Seven Seeds, we strive for the highest quality in every harvest; if your order arrives damaged or doesn't meet our freshness standards, we are committed to making it right. Due to the perishable nature of our food products, please contact us within 7 days of delivery for a resolution.

1

Contact Support

Email our customer care team with your order number and a brief explanation of the issue regarding your food items.

2

Provide Documentation

Attach clear photos of the packaging and the product quality issues to help our quality control team investigate the batch.

3

Review Process

Our team will review your request within 48 hours to determine eligibility for a replacement or a full refund to your original payment method.

4

Resolution

Once approved, we will ship a fresh replacement immediately or process your refund, which typically appears in your account within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing